Real Estate Agent Tips: Avoiding Mistakes When You Call Clients

Even the best real estate agents make mistakes. No matter how careful or on your game you are, a few common slip-ups can cost you a client’s business. Read on to avoid these realtor mistakes with calling clients.

Check Back With Clients Right Away

One of the biggest mistakes agent’s make is not following up clients on appointments. Pretend you and your prospect are trying to set up a time to meet. If neither of you establishes a good time, chances are they will move on to either another agent.

Instead of waiting, make sure the client is well aware of the date and time, even if it is tentative. This way, it becomes their responsibility to commit instead of yours. Clients are less likely to get back in touch with you, especially when it comes to preliminary meetings. Show up at the house at the set time unless the client says otherwise.

Don’t Wait To Call To List Your Clients

Waiting to list your client when they are ready is asking for trouble. By putting off the listing, you are only making yourself look bad. When a seller tells you they are ready to sell, they mean they are ready to sell, not they are willing to wait around for you to organize everything. Make an appointment to meet or talk on the phone for about a half hour to discuss details. It’s very simple -- if you want to keep their business, list them as soon as possible! Otherwise, you run the risk of losing him or her to another real estate agent who will list your ex-client without hesitation.

Learn What The Client Wants

When you do not ask the proper questions about your client’s position, you end up losing business. Is the prospect looking to buy or sell first? It seems like an easy question, but many realtors choose one over the other. Most clients have an idea, although they may not be entirely sure since they do not fully understand.

Explain in detail how each scenario can pan out. By specifically saying, what the situation is like if they make an offer on another home instead of waiting to sell completely, you will be able to figure out what they want , thus communicating the right offer more effectively. Their answer is important in helping you learn what move they want to make. Real estate is a business based around personal relationships -- don’t ruin yours with simple mistakes.